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Technical Lead - Service Delivery (Bandwidth Planning)

Location Bengaluru, India
Posted 11-January-2019
Description
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

The Role and Accountabilities:


Technical Lead/Sr. Technical Lead Ethernet Delivery will be responsible for planning (Routing) the circuits against customer contracts; remotely configuring the network elements, performing various tests likecontinuity test, switching test, loop test, insertion of network element, removal of network element and troubleshooting of services while delivering in co-ordination with field engineers over Colts SDH / PDH / DWDM / MSP / ATM / DSLAM Networks.

In other words, he will be responsible for designing a communication circuits hardware path over COLT-owned equipment and network by looking at the circuit type and its bandwidth as well as by using his own knowledge and experience. He will then analyse the requirements and plan its routes, which may require the provision of new equipment. Once routed, he will be configuring circuits remotely by accessing network elements via Colts network management systems. Once configured, the circuit can be tested (via pre-test procedures) to ensure an alarm free state. Once circuit is ready to deliver, he will be required to co-ordinate filed engineers for E2E testing of the services, during this task he will be required to perform continuity test, loop test, switching test, insertion of network elements, removal of network elements from the management server.

Upon completion, the Order Handling System, XTRAC, Circuit Database and Network Management Systems are required to be updated.


Planning & Configuration of circuits over COLTs PDH / SDH / DWDM / MSP / Ethernet / ATM / DSLAM based Networks, against customer contracts within target - timelines.
Co-ordinate with filed engineers for E2E testing of the services, during this tasks he will be required to perform continuity test, loop test, switching test, insertion of network elements, removal of network elements from the management server.
Ensure KPI conformance > 98 PERCENT .
Maintain a high quality of output and ensure completion of tasks with a target of zero errors.
Real time closure of Order Handling System & XTRAC (workflow tools) tasks.
Real time updating of Network Management Systems.
Interfacing with peer groups within SB&T teams.


What you will need to succeed


The ideal candidate with 6-9 years of relevant industry experience in provisioning/planning / installations & commissioning / testing / NOC environment (on PDH / SDH, DWDM, ATM, EoSDH), and have practical experience of Bandwidth provisioning and testing. Knowledge on MSP & NGN technologies will be preferred.


Graduate Engineer or Diploma (in Electronics & Communication engineering)

Working Hours: Will be required to work in 24 x 7 environment (covering India, EU and Night shift timings)
Travel Requirements: Might be required to travel to EU, therefore must carry a valid Passport.
Be aware of colt information security, business continuity, quality and other ISO or equivalent policies/ industry standards and discharge duties against them as appropriate.

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.


In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.


Some benefit examples are:
Flexible working and relaxed dress code
Two days annually to spend on volunteering opportunities
Access to a virtual business school for on-going learning
Business mentoring
Free drinks and fresh fruits
public transport allowance
option of parking slots in the city
lunch vouchers


Job Segment: Data Center, Night, Consulting, Database, Information Security, Operations, Technology, Service
Experience
Min 6 to 9 Years.

 
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