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Digital Print Field Service Engineer

Location Anaheim, United States
Posted 17-January-2019
Description

RESPONSIBILITIES:

Kforce is immediately adding a Digital Print Field Service Engineer to our existing, full-time team of Print Engineers across the country. This role will be based in Los Angeles, California (CA) supporting the surrounding regional customers and our client's large format printing product lines.

Responsibilities include:
Perform on-site installations, break fix, customer training, and configuration of printing equipment
Diagnose and resolve problems related to hardware, software and workflow on customer sites
Perform on-site customer training for the operation and proper maintenance of digital printing equipment
Proactively and reactively look for solutions to prevent problems from occurring at customer sites
Perform machine-specific calibrations on customer sites including voltage uniformity tests, color registration and print head calibration
Educate customers on proper settings, file formats, etc. in graphics software for compatibility with printing equipment
Analyze customer workflows and advise them on improvements that can be made to increase efficiency
Perform maintenance and troubleshooting on equipment
Prepare weekly reports for management regarding visits to customer sites and work performed there

 
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Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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