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Infrastructure Vendor Manager

Location Hong Kong, Hong Kong
Posted 23-January-2019
Infrastructure Vendor Manager
[Description] Responsibilities:

– Build/Manage long-term strategic relationship with the vendor
– Manage/Lead the vendor to achieve quality service delivery to ensure that local/regional business needs are met; Provide contract management
– Review and manage Infrastructure services. Hold regular SLA meetings with vendors to ensure the infrastructure services are meeting the agreed service level and quality.
– Measure the performance of IT vendors and provide quality assurance to ensure desired quality of service (including quality, cost, productivity, relationship)
– Provide Transition and Change Management

Required Skills:

– IT professional with 6 years+ experience, ideally with IT Infrastructure Support experience at a supervisory level.
– Outsourcing Vendor management experience
– Good knowledge of IT infrastructure services
– University degree in Computer Science or related fields
– Strong technical knowledge in infrastructure area including Desktop, Network, Wintel, Unix, AIX and SAN Storage
– Knowledge and experience in Microsoft Products including Windows 7 / 10, Office, SharePoint, SCCM, etc
– Ability to take self-initiatives and provide leadership to high-performing teams
– PMP / ITIL Foundation Certifications is preferred.
– Strong problem solving capabilities
Salary details
USD 50000.00 to USD 60000.00

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