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Portfolio Manager

Location Makati City (National Capital Reg) - makati, philippines
Posted 23-January-2019
Work closely with the business unit to match strategic demand for IT services with supply via effective prioritization and process improvement. Perform the role of the Subject Matter Expert within the Corporate Business. Build an effective and mutually beneficial 'client service' relationship between the designated business unit(s) and IT. Ensure that relevant business unit stakeholders/representatives are involved in designing and/or enhancing IT processes. Ensure all projects within the portfolio comply with the Casinos strategic direction. Manage cross-project dependencies within the portfolio and divisionally. Key stakeholder and point of contact for projects that impact the portfolio. Work with the Casinos IT management team to assign and manage resources. Assist in the delivery of Post Implementation Reviews (PIRs). Manage a team to analyze business requirements and evaluating potential solutions (including external providers proposals). Work with other portfolio managers and the architecture team to determine the optimal solution Demand Management: Implement and maintain Demand process for new proposals with overall responsibility for steering these proposals through the early phases of approval. Work with the business to clarify and refine functional requirements, and coordinate work in initial phases to translate these into functional designs. Portfolio Prioritization Work with business unit & BRMs for other business units to prioritize the portfolio of projects. Review the demand pipeline and the progress of new projects with business sponsors. Provide a uniform approach to the way in which customer feedback is handled and resolved. Develop and enhance relationships with business, actively managing expectations & monitoring satisfaction levels. Service Disruption Communications Provide the point of contact to keep Senior Management up to date with high severity service issues. At times, the position will work with the Businesses to ensure the impact and the right priorities are being worked through as part of key outages. Follow up on the root cause and resolution information is communicated to the Business. Process Ownership Business Relationship Management Outputs Identified business demand, Business priorities, and stakeholder satisfaction measurement. Inputs New business demands on IT, stakeholder concerns, and Satisfaction surveys. Work with the business and the Business ChangeManager to supportexecution ofbusiness change activities through the project lifecycle to achieve successful business outcomes.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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