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Process Analyst

Location Reading, United Kingdom
Posted 24-March-2019

Process Analyst



We have an exciting opportunity to join a major telco client within the Berkshire area, as they seek to recruit a Process Analyst to support internal projects.

They are looking for a Process Analyst to support and deliver process improvement for the organisation. Working in the Process Team within Business Assurance, you'd be working with another Business Process Analyst and a Process Support. The manager essentially wants someone with a strong Process background, who is able to foster great relationships across the business and with key stakeholders, Process Owners, SME's and look to analyse and develop key end to end processes.

Key Responsibilities will include:

Business Process ManagementProcess Performance MeasurementProcess ImprovementsProcess GovernanceCompliance & Security

What we are looking for

Strong Business Process Analysis experienceExcellent process mapping, and process evaluation and development experienceGood knowledge of process frameworks ie BPM, ITIL, COBIT, Lean, Six Sigma etc.Awareness of BPMN 2.0An ability to plan and facilitate productive workshopsAn ability to govern process

A Business Process background within the mobile telecoms industry is desirable together with:

ISEB or CBAP qualification in Business AnalysisKnowledge of TM Forum's eTOM frameworkKnowledge of ITILExperience of using business process modelling tools

If you would like to be considered for the role you will need to send your CV to (see below)

Project People is acting as an Employment Agency in relation to this vacancy.

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