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Technical Support Scientist - Plastics PPPE

Location Singapore, Singapore
Posted 18-April-2019
Technical Support Scientist - Plastics (PP/PE)
[Description] Job Responsibilities:

Deliver technical seminar/training to Sales teams and external customers
Conduct market study and collect feedback on product quality and competitors, and market intelligence in assigned region/territory
Resolve technical problems/complaints: provide evidence to support final justification /compensation to technical complaints
Handle customer complaints in timely and quality manners and provide effective support and troubleshooting
Analyze assigned industries by understanding industry trends and challenges, value chain, regulatory landscape and identifying the right functional domains for further assessment
Define value proposition by conducting market segmentation, understanding of functional requirements and (unmet) needs, and build strong business case
Collaborate with technology, business to develop innovative and differentiated solutions to customers
Identify opportunities for external collaboration (with e.g., brand owners, OEM, machine manufacturers, converters, universities, research laboratories, government agencies, industry associations, etc.) for joint development
Lead innovation workshops with potential partners along the value chain to identify market trends, customer needs and opportunities for (joint) development of new solutions

Job Requirements:

Degree in Science or related discipline
Masters would be preferred.
Min 8-12 years of industry experience in chemical and packaging
Strong understanding in polymer chemistry and processing (PP/PE, film extrusion, injection molding)
Strong project management experience
Strong analytical and conceptual selling skills
Excellent communication and interpersonal skills

Salary details
USD 40000.00

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