Infrastructure Support Executive [Description] Responsibilities:
To provide support to all subsidiaries within the Group. To be responsible for projects related to Local Area Network and Wide Area Network (New Infrastructure). To install, administer and configure infrastructure system and application (e.g. Active Directory Services, Data Centre, video conferencing , audio system , telephony, server storage, backup, etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktop, mobile devices and other remote devices To ensure that systems are backup automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely. To recommend and procure hardware / software if required. To liaise with external vendors to ensure Service Level Agreement (SLA) are met. To draft and update technical documentation such as administration & user guide . Manage Change Request (CR), assess its impact, solution proposed and facilitate users in CR testing. To administer user access rights for all the systems. To be responsible for the BASIS function in SAP implementation.
Diploma or Degree in Computer Science / Information Technology OR/AND Certification in CCNA Experience in infrastructure architecture, data centers, servers, and networks Experience with Windows Server & AD setup is a must. Knowledge and skill sets to install, configure, maintain and support networks. Flexible and reliable worker, with the ability to prioritize multiple tasks Experienced SAP Basis & Authorization is an added advantage. Experience with Linux Administration is an added advantage.