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Unix Server and Storage Services Support Engineer

Location City of London, United Kingdom
Posted 25-April-2019

Overall Purpose of Role

This role is to provide production support for a Linux estate in excess of 700 systems running RHEL v6 & v7 on various physical Servers and virtual machines running on VMware.

The successful candidate will also be providing support to the Storage environment which is a NetApp Cluster ONTAP v9 providing SAN, NFS and CIFS network storage to the Unix and Wintel estate. You will also provide support to the NetBackup infrastructure and OP5 monitoring systems.


All aspects of routine Linux system administration.Ensuring all Linux and Storage systems meet their SLAs for availability and performance.Investigation and timely resolution of problems on Linux Servers and NetApp storage.Ensuring system backups complete and performing ad-hoc restores.Preforming security and maintenance patching and major system updates (weekend work required for Production systems).Working closely with the Engineering team to help build and deliver new systems.Providing technical expertise to other teams.Being part of a 24x7 on-call rota for Unix and Storage (currently 1 week in 3).Participate with other team members to ensure onsite presence is maintained between 07:00 and 18:00 by working early or late starts Monday to Friday.

Required Knowledge and Level of Experience

5+ years of Linux support including strong, recent experience of supporting Red Hat Linux (v6 & 7).Experience of NetApp Cluster Data ONTAP v9.Any experience of Red Hat Satellite v6.Any experience of Container technologies, eg RedHat OpenShift, OpenStack, Kubernetes.Any experience of Ansible/Ansible Tower.Any experience of Veritas NetBackup v8.Any experience of Nagios/OP5 monitoring.Knowledge of SAN Fabric configuration.

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