We are currently seeking an experienced IT Service Technician to join our team in Kissimmee, FLArea.
An educational organization is looking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at our Kissimmee, FL Location.
This position is responsible for providing technical assistance to computer users. Answering questions or resolving computer problems for clients in person, or via telephone or electronically. May also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Duties and Responsibilities:
Core duties and responsibilities include the following. Other duties may be assigned
Interfacing within an educational environment & servicing the sites requestsmaintenance, system analysis, troubleshooting, phone, on-site supportPC troubleshooting and repairCommon desktop application support
Education and Experience:
High school diplomaAssociate's Degree a plus3-5 years relevant work experience
Required Abilities and Skills:
Understanding of Windows operating systems: XP, Windows 7 & Windows 8Networking: LAN, WAN, WIRELESSConfiguring Internet Connectivity: T1, DSL, Cable, Metro Ethernet & OC3Network Appliances: Firewalls, Routers, Switches and Wireless Access PointsCommon Desktop Productivity Applications: MS Office & QuickBooks
Cell Phone with data plan
Valid Driver's License w/Proof of Insurance
Ability to Pass a Background Check
Fluency in the English language, Bilingual (English/Spanish) is a plus
Compensation and Benefits:
Competitive market-based salary, commensurate with experience and educationComprehensive benefits package available