Installation & Repair Technicians, if you are looking for a career opportunity to work with an industry-leading and innovative company that will truly value your efforts - look no further and join us at Hargray Communications Group, Inc.! We are a leader in the telecommunications industry, dedicated to meeting the communication needs of our residential, business, large enterprise and resort customers. Our mission is to envision and deliver customer delight,
As a part of our extended growth, we are seeking an experienced and self-motivated Installation Repair Technician to join our team. In this position you will play a key role maintaining and repairing all underground, direct bury, and aerial cables used by our company by applying your expertise, technical aptitude, and critical thinking. If you would like to join an organization that will reward your hard work and dedication, contact us today, we may have the perfect place for you!
As a Business Development Specialist you will be responsible for researching and discussing new customer facing technologies with other team members for future implementation in projects. You will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our business customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to supply Telephone, CATV and High Speed Data services over and all fiber optic plants. This will involve working with internal sales team to qualify customer's needs and providing 2 nd level support to field technicians, sales, and customers.
Additional duties and responsibilities: Including but not limited to the following.Designing, installing, maintaining, and documenting customer's technology and communications.Verifying information on repair orders and service orders and advising appropriate employees of any needed correction or changes.Installing fiber optic demarcation devices both indoor and outdoor at customer premisesCommunicating with supervisor on status of projects, achievements, or issues relating to current tasks.Working as primary point of contact and providing escalation support for maintenance customers.Providing training and assistance for new employees and participating in cross training.Minimum Qualifications: Only candidates who meet minimum qualifications will be considered.College degree in Computer Science or related field or equivalent experience.Prior experience with configuring, maintaining and troubleshooting windows 2000, 2003, SBS2003, Apple OSX, OSX Server 10.4 and Unix Server OSAdvanced knowledge of service delivery methods and network designWorking knowledge and functions of T-1's and PRI'sAdvanced knowledge of WiFi design, engineering and installationIn-depth knowledge of broadband technologies with proficiency in installing, troubleshooting, and maintaining Metro Ethernet Line, Metro Ethernet Private LAN, Symmetrical High Speed Data, A Symmetrical High Speed Data, and Cellular Site BackhaulStrong understanding of Ethernet networks, TCP/IP connections, routing protocols, VOIP Codec's, and HFC networksFamiliarity maintaining and troubleshooting computer and network related technologies including TCP/IP, DNS, hardware and software firewalls, routers, and unified threat management solutions, and 800.11B/G/N/AC Wi-Fi technologiesAbility to read and interpret construction drawingsValid driver's license with clean driving recordAbility to lift up to 50 lbs. EOE/Disability