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Cisco Telecoms Engineer / Cisco Telecoms Specialist

Location Reading, United Kingdom
Posted 16-May-2019

Excellent opportunity - Leading international business requires solid Cisco Telecoms Engineer / Cisco Telecoms Specialist to design, document install, maintaining & upgrade the Avaya / Cisco IP Telephony product suite. This is an Urgent position

Expertise & Responsibilities

Solid experience as Cisco IP Telephony Engineer, Cisco Telephony Engineer, Cisco VoIP Engineer, Cisco VoIP Technical Specialist, Cisco IP Engineer, Cisco IP Technical Specialist, Cisco Unified Comms Engineer, Cisco Unified Communications Engineer, Senior Telephony Engineer or similarProvides 3nd level telephony & call routing engineering support.Telephony environment includes CUCM Call Manager v. 9.X, 11.X, Unity Connection, UCCX, UCCE, CUIC, Session Management v.11, Jabber, ELM enterprise license manager, & Avaya v.5.X. Troubleshoots multi-vendor inoperability problems & provides solutions to solve complex issues.Experience in the following telephony technology advantageous - Avaya Contact Center, UCCE Cisco Contact Center Enterprise, CUIC Cisco Unified Intelligence Center, Finesse, Cisco Call manager, voice gateway protocols (H.323, SIP, MGCP) PSTN, PRI, Centralized FAX services, Cisco Jabber, Unity connection, IP phones, UCCX, Cisco Unified Border Element (CUBE), ATA190, VG310 / VG320, QOS.Knowledge of project management methodologies & ITIL v.3 change management processes

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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