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IT HELPDESK ENGINEERs

Location City, United kingdom
Posted 16-May-2019
Description

IT Helpdesk Engineers are required for our client based in Sheffield for an initial 3 month contract

Our client is currently migrating the existing mobile phone service BES over to Microsoft Intune. The successful candidates will be providing support via telephone, skype and face-to-face user queries during the transition.

ESSENTIAL EXPERIENCE:

- Experience of Intune MDM solution

- Experience of Samsung handsets

- Clear presentation skills

- Good user interaction

- Clear communication skills both over the phone and face-to-face

- Must be willing to travel across sites as required to support the rollout schedule

- Ability to work at pace

- Office 365 experience

- Attention to detail - high rate of first time fix

DESIRABLE:

- Knowledge of Blackberry Enterprise Server

- Asset management experience

 
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