ERP implementation Business Analyst [Description] About the job
Provide effective business shared services support to the business. This will involve liaising with business groups, vendors, Hong Kong, US and India based support groups. Follow-up on daily Incidents and Change Requests from users via the ServiceNow System and ensure that the process is compliant with SOX standards. Interpret and translate the business requirements into highly specified BRD and functional designs. Prepare SIT and UAT end-to-end test plans, work with users & IT to identify test criteria, test conditions & test data, conduct and coordinate with the vendors to complete SIT, and coordinate with the business users to complete UAT & obtain signoff. Work closely with service providers on AX and SCALE plus a variety of key users to ensure technical compatibility & user satisfaction. Oversee the implementation of new business processes. Coordinate training & documentation to support full handover of solutions to users. Prepare specifications, business processes & recommendations. About the person
Around 3 to 5 years’ experience of business analysis & systems support. Business/systems implementation project / change or integration. Experience of working in an multinational organization. Experience of UAT, system integration & associated testing is required. Understanding of ERP system architecture & interfaces.