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Service Desk Analyst - Legal

Location London, United Kingdom
Posted 19-May-2019

Service Desk Analyst - Legal

A leading legal client of mine based in London is looking for a Service Desk Analyst to join their team.

You will work as part of a small, but busy, Service Desk answering calls and logging tickets. You will be the first point of contact for any IT related issues for the company and as such excellent customer service and support skills are needed.

The successful candidate will have come from a Legal or wider professional services firm where they have solved IT issues at 1st and 2nd line level.

Key Skills

Excellent Service Desk experience 1st/2nd Line Support experience MS Office Windows 10 Office 365 Exchange Citrix XenApp

Desirable Skills

BigHand Dictation Apple iPhones and iPads Intune MDM InterAction CRM SCCM IRIS Laserforms

This is a great opportunity for someone looking to join a prestigious Law Firm who look for enthusiastic individuals looking to progress their careers.

Service Desk Analyst - Legal

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