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Back Up and Infrastructure Engineer

Location Gold Coast, Australia
Posted 21-May-2019
Are you passionate about working with stakeholders and solving IT challenges? Are you a motivated individual who enjoys working in a supportive team environment? Can you imagine working for a company that offers you a great technical experience as well as the opportunity to learn and develop?

GCOMM is a multi-award winning Australian owned and operated IT services provider based on the Gold Coast and has specialized in the delivery of telecommunications and managed IT services to medium and large businesses for over 20 years.We are seeking the services of well educated, enthusiastic and communicative engineer to be part of our Engineering team.

GCOMM has a large Enterprise Backup Platform, comprised of Commvault Software operating on Cisco UCS and Hitachi SAN infrastructure.There is an exciting opportunity on offer for a highly skilled systems/infrastructure engineer to utilise their existing skills as well as be trained on an industry leading backup platform supporting over 1Pb of data.

In this position, you will be responsible for:

Monitoring backupserver infrastructure to proactively identify and fix potentialproblems before they arise Provision new backup services for customers Create and maintain technical documentation as required Maintain security, integrity, and privacy of client infrastructure Ad-hoc and after hours work as required by customers and management Act as an escalation point for engineering assisting with customer issues Maintain and improve skills both individuallyorwith support from GCOMM Provide Level 2+ Phone/Email/ticket support to backup related faults for business customers Applying software updates to ensure systems maintain the latest version Work closely with the backup vendor (CommVault) for complex faults Investigate new feature releases byCommVaultand test in-house beforereleasingtolive customers

What GCOMM can offer you:

Working alongside highly experienced IT professionals willing to share their knowledge A work culture that puts emphasis on professional development and growth Ability to use the latest, cutting-edge technologies Supportive and enthusiastic colleagues Entrepreneurial and innovative environment A modern, professional office environment Great location in the heart of Surfers Paradise An excellent training & development program will be provided to ensure skills remain current and relevant for the Backup and Infrastructure Technology Remuneration based on your experience and qualifications includes negotiable market rate salary, 9.5% superannuation, home internet service and free parking

Technical Skills and Experience Needed:

Experience with at least one backup technology such as CommVault, Veeam,ShadowProtect, Symantec or EMC. Ability to learn quickly and confidently pick up new technological skills Sound knowledge of Windows Servers and Applications General Networking Knowledge-DNS, DHCP, IP addressingand subnetting Knowledge of SAN and NAS - creating file systems, expanding volumes, creatingCIFSorNFSshares, iSCSI OS knowledge - installing and configuring and supporting Windows and Linux Server OS. Application and Cloud knowledge - SQL, Exchange, O365, AWS and Azure integration

Technical Skills Highly Regarded:

Experience maintaining and supporting a CommVault Backup platform Experience with Hitachi HNAS, VSP & iSCSI Scripting and Programming capabilities Hypervisor knowledge - VMware, Hyper-V

Here are the main ingredients that will lead to your employment:

A continuous improvement technical mindset Excellent problem-solving skills and attention to detail are a must A positive attitude and a pro-change mindset Outstanding written and spoken communication skills in both technical and non-technical form Must be able to develop strong positive relationships with peers, customers and suppliers Must be self-motivated and work individually and in group environments

Are you interested in this exciting opportunity?

Apply now to Sharon Howard

(No employment agency submissions will be considered)

Learn more about GCOMM at

Awards & Accolades for MyTechLogy
Winner of
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Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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