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Voice Engineer (Implementation / Maintenance) (Telco / Up to 4k / North-East / Urgent)

Location Central, Singapore
Posted 11-June-2019
Description
[Order Number:1906-53281]
Responsibilities:
Providing post-sales support that includes project implementation, troubleshooting, maintenance and day to day support for all customersInstallations, configurations and maintenances of Voice Platform, SBC and GatewaysProvide assistance and advice to NOC and Tech Support teamHandle and ensure all Service Requests are respondedConduct regular Service Request review within the team and set action plan for backlogPerform system back-upAssist in troubleshooting and solve any issues that come up during projectsDevelop and maintain documentation related to the installation, administration and maintenance of all systems infrastructure within the team.
Requirements:
Candidates with at least 2 years of relevant experienceMinimum Diploma in Computer Technology related disciplineKnowledge in communications protocols such as SIP / MGCP / ISUP / SCCP / G.711 / G.729Knowledge in Class 4/5 routing, features and call flowsKnowledge in Cisco Gateway and SBC configurations and Linux administrationKnowledge in VOIP technology and Telecommunication knowledgeKnowledge in telephony and data problem resolution
To apply, please kindly email your updated resume to [emailprotected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
EA Personnel Name: Tan Yi Xin
EA Personnel Registration Number: R1549930

 
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