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Head of Information and Helpline Services

Location City, United kingdom
Posted 16-June-2019

Head of Information and Helpline Services
52,000 - Excellent Benefits

Are you an enthusiastic Head of Information and Helpline Services looking to lead and drive an IT team in a leading Charity?

Your new company
This exciting opportunity is with a very reputable charity, who are looking to expand their IT team during a time of investment and change by appointing a Head of Information and Helpline Services.

Your new role
As part of our continued improvement plan for Information Services we are seeking to invest in a Head of Information and Helpline services that will take the lead on the co-production of developing content with people who have experienced poverty. You will need to create and develop a plan for the charitys website content and online information services whilst working closely with external and in-house content producers.

You will ensure that the service meets the needs of individuals needing support and ac as the safeguarding manager for the helpline service. You will be responsible to produce and present to a range of audiences, concise reports, budgets and information on the helpline services.

What youll need to succeed

Critical and analytic thinking skills.Ability to plan and lead the delivery of online and help information services to the public. Ability to lead, inspire and support staff teams. Project and program management skills. Able to interpret data accurately and consider into clear reports. Excellent verbal and written skills and confidence to engage with a wide-range of audiences.Excellent stakeholder management.Strong MS office suite skills. Understanding and commitment to promote diversity and equality.

What youll get in return
As well as a competitive salary of up to 46,000 per annum, excellent annual leave and opportunity for flexible working, you will get the opportunity to work within a leading organisation that are focused around innovation and collaboration and are continuing to invest heavily across their IT function.

What you need to do now
If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.
If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

We particularly welcome applications from a diverse range of applicants.

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