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E-Commerce Manager Job Online Beauty Retailer, Bangkok, Thailand

Location Thailand
Posted 24-June-2019
E-Commerce Manager Job (Online Beauty Retailer), Bangkok, Thailand
[Description] Job Summary

The Head of Marketing & E-commerce will be responsible be responsible for developing the local e-Commerce strategy, driving business growth and managing the local team. This position will play a pivotal role in the development of the brand across all platforms (Mobile Apps, M-Site and Desktop).

Job Responsibilities

• Manage marketing budgets to achieve revenue targets.
• Create strategy and roadmaps for sustained growth in Thailand.
• Plan and implement campaigns across channels including onsite, email, social, influencer, paid advertising and offline initiatives.
• Attract new and existing visitors to the site via all customer acquisition methodologies including Paid Social, SEO, PPC, e-mail, Affiliates, Display etc.
• Develop A/B testing strategies and optimize e-commerce platforms to improve CR.
• Develop strategies for improving customer retention and LTV.
• Expand the right local partnerships to grow customer base.
• Work closely with regional centers of excellence e.g. Merchandising, CRM, Customer Service, Performance Marketing, Brand and Creative.
• Improve customer experience by innovating throughout the entire fulfilment cycle (customer service, payments, delivery, etc.).
• Be the key person of contact for Technology and 3rd party service providers.
• Work closely with the retail team to drive a seamless Omni channel experience.
• Mentor and lead team of 3-5 people to success, setting appropriate KPIs and career development plans.

Job Requirements

• Thai Nationality
• Al least 3 years of experience in an e-commerce business.
• BA/BS degree in business, economics or relevant field.
• Experience in Thailand ecommerce environment.
• Proficient in e-commerce metrics and tools, e.g. Google Analytics
• Highly numerate and analytical, comfortable working with data.
Salary details
USD 20000.00 to USD 30000.00

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