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Application Support Specialist

Position Type Contract
No. of opening(s) 1
Location Singapore
Posted 30-September-2019

We are looking for an Application Support Specialist for our client for mission critical applications with Financial Services.

Skill-set Requirement
  • Possess Bachelor's degree in Computer Science, Information System or Information Technology;
  • At least 2 years of experience working in application support related activities such as incident management, batch rescheduling, performance tuning;
  • Strong communication skills with a strong sense of urgency and attention to details;
  • Able to drive/recommend solutions to extended technology teams;
  • Able to facilitate meetings and lead the technical team in driving investigation of incidents and corrective actions follow-ups;
  • Adaptive to work in a team and independently.

Desirable Skills
  • ITIL Certified;
  • Familiar with DevOps.
Job Responsibilities
  • Provide application support for mission critical regional applications;
  • Actively involved in ensuring the SLAs are achieved;
  • Governance of Vendor Management activities;
  • Responsible for change, incident, problem, issue management and escalations;
  • Working closely with business to establish priorities, analyze requirements, manage risks/issues, research/evaluate options, and implement solutions;
  • Assisting on-site users in performing user acceptance testing for successful system implementation and support related activities;
  • To support any other IT assignments needed for a successful roll-out;
  • To provide production support and provide effective solutions and support production night batch;
  • Perform health checks, system connectivity, consistency and data integrity.
Banking/Financial Services
Role Compatibility
Application Development, Application Maintenance/Support, Testing
Level Compatibility
Analyst, Business Analyst, Developer/Analyst Programmer, Support Manager, Technical Consultant, Technical Support Engineer
This job is listed under Development & Implementations Community

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Company Details

Sciente Consulting Pte Ltd
Sciente Consulting Pte Ltd

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