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Technical Solutions Engineer

Location Mountain View, United States
Posted 17-November-2019
Location: Mountain View, CA
Description: Our client is currently seeking a Technical Solutions Engineer

5 years of Android and Java experience in technical support and engineering. Top-notch communication skills with excellent follow-through with attention to details. Experience working with Android APIs; Good understanding of Linux; Must be familiar with ADB commands, Android debugging with Bug reports, logcat logs etc. BA/BS degree Computer Science and/or equivalent practical experience. Excellent verbal and written communication skills to share work status regularly, report issues as necessary, summarize complex issues. Experience with Java programming and Linux. Experience with debugging and triage technical issues that are reported by external parties. Experience in technical support, bug triage and project management. Proficiencies working with Android devices, MS Office and/or Docs; bug tracking systems. Ability to manage, prioritize and deliver on conflicting priorities. Ability to learn new tools and technologies. Attention to details with excellent follow-up, high moral standards and great team player. Expectation of complete confidentiality.
Overall Responsibilities:
Help debug and triage issues that are reported by Android developers. Understand Android technologies (ie API, SDK, Java, Relevant hardware) and identify the root cause of the reported issues. Resolve technical issues at root cause: Identify and document bugs and feature requests affecting developers; implement effective solutions to their problems along business-appropriate time lines.
Top 3 Responsibilities:
Troubleshoot, identify the root cause and possible solutions for technical issues that are reported by Android app developers. Analyse the patterns of issues and effectively communicate that with internal stakeholders. Professionally communicate with external teams about the root cause and solutions of the issues.
Should have knowledge of several of the following technologies: C and Scripting languages such as Shell, PHP, Python. Git (or other version control system).

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