Application Support Analyst - 2nd Line / 3rd Line - Application Support - Windows - TCP/IP - SQL - ITIL - MCP - MCSE - Portsmouth - Hampshire - Competitive Salary + On-Call + Excellent Company Benefits. Do you want to work for an established IT Consultancy I am currently seeking a Application Support Analyst to be based at the client site in Portsmouth, Hampshire and your role will involve the day to day support of my clients national and international customers
Good knowledge of Microsoft Windows Operating system for both Server and Workstation
Knowledge of TCP/IP networking
Experience in SQL and ability to construct queries and analyse results
Ability to investigate application layer issues
Responsibilities for the Application Support Analyst - 2nd Line / 3rd Line role is to provide application and systems support to a wide range of emergency customers alongside ensuring incidents and service requests. Performing regular software updates and upgrades either remotely or at customer sites. Application Support Analyst - 2nd Line / 3rd Line will be tasked with incident investigation and diagnosis, including resolution where possible. Incident progression until engineer ownership. Monitor existing calls to limit potential service breaches. You will provide the liaison between Engineers and Customers too.
If you are an experienced Application Support Analyst - 2nd Line / 3rd Line - IT Technician - IT Support Engineer - 2nd Line - 3rd Line - Application Support Analyst in the Portsmouth, Hampshire area I would be very interested in hearing from you. My client will offer an Excellent Salary + On-Call + Comprehensive Company Benefits that include Pension Scheme, Health-care + Excellent Career opportunities with immediate effect so APPLY NOW!