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IT Infrastructure Manager

Location Edinburgh, United Kingdom
Posted 14-February-2020

Nevis Recruitment is working with a worldwide charity organisation to find a IT Infrastructure Manager on a permanent basis.The RoleThe IT team plays a crucial role in supporting growth for the organisation over many European locations. The organisation is looking for a tech savvy IT Infrastructure Manager to join the Edinburgh office. The ideal candidate will ideally have a background in applications, systems and hardware. There will also be a number of network and server admin duties within the role.Job ResponsibilitiesIT Support - (logging and managing IT requests, troubleshoot all IT and comms issues, Escalate tickets, develop, review and update IT policies inline with GDPR and ensure security risks are mitigated)System administration/User Management -(create user accounts, reset passwords, terminate accounts, BitLocker Management, Google user account management and monitor and maintain of critical IT systems)Other - (Provide IT Inductions and Training, maintain business relationships with external vendors, undertake IT projects aligned by the organisation.Knowledge and ExperienceEducated to degree level with at least 5 years practical experience in a similar roleMS ADMS ServerGDPRVEEAM and back up techNetworkingGoogle SuiteMicrosoft Volume licencingHyper V techSuccess factorsExcellent organisational and time management skillsProactive trouble-shooter, with a strong eye for detailMulti-tasker and effective communicatorCustomer service focused - able to build and maintain effective internal and external relationshipsStrong team workerRemains calm under pressure and is able to prioritise work based on urgency and business impactProactive and solutions-based attitude

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