IT ApprenticeEstablished for well over 100 years, the Sauter Group is an international market-leader in developing, manufacturing and marketing energy-efficient solutions in Building Management Systems. With innovative technology, in the form of cloud based solutions, APPs and smart devices, we provide solutions to meet the needs of our clients in the control of their building systems.Our prestigious client sites include the Bank of England, Royal Opera House, FC Bayern-Munich football stadium, BBC Television Centre (now luxury apartments).The ApprenticeshipWe are seeking anIT apprentice who will work within a supported learning environment,attending college once per weekto work towards a Level 3 IT Qualification. The overall objective will be to increase theindividual skills, achieving the experience and qualification required tobecome a successfulIT Support Technician.Core activitieswhich will bedeveloped: First line technical support to both clients and internal staff Trouble shooting of hardware and software employed by the company e.g. MS Office, Word, Excel, PowerPoint etc. Server builds for project engineering Pre-configuration of engineers laptops Roll out of software updates Install / Pre-configuration of In-house application software Network design Handling the companies IT monitoring systems Hardware functionality checks PC user assistance / trainingWhat youll need to be considered:As a minimum youll need five GCSEs at grade 4 or above, including English and Maths, or a relevant Level 2 qualification.Well also need you to demonstrate a passion and enthusiasm for IT and be eager to learn! Good communication skills will be essential - written and verbal - alongside high attention to detail, punctuality and organisational skills.Working hours will be 08:30 - 17:00, Monday to Thursday, and 08:30 - 16:30 on Fridays.Interviews will be held at our offices in Basingstoke, Hampshire.