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IT Support Engineer

Location Kingston upon Thames, United Kingdom
Posted 16-February-2020
Description
Do you have previous experience providing IT Support within the Education Sector? Fantastic opportunity to join an extremely well-established School in Kingston, who are looking for an experienced, hands-on IT Support Engineer with previous experience of providing Technical Support within the Education Sector. My client is offering the chance to work in a varied and interesting role, where you will receive excellent training and great staff benefits. Sound interesting and something you would love to be part of? Apply today! Duties for the IT Support Engineer: The role is centered on the support, maintenance and break/fix of both hardware and software.The work will be predominantly on Microsoft Server 2012R2/2016/2019, Microsoft Exchange 2013/2016/2019, Office365 Microsoft Remote Desktop Services.Diagnosing, Trouble-shooting and resolving IT issues on or before time in line with agreed SLAs via both remote Telephone support and on site.Checking Monitoring client servers and backups and responding to flagged failures.Delivery Deployment of Microsoft Products (New Installs Migrations)Managing Maintaining the Hosted Network Systems Monitoring Application. Knowledge Skills Required: Experience working in School Environments is essentialCommercial working knowledge of Microsoft Windows Client Server Operating Systems and Apple macOS. (JAMF preferred)Proficient user of Microsoft Office product suites.Good and personable communication skills.Good Networking Skills/Knowledge Routers Switches.Other skills that would be beneficial include knowledge of AV Products (Sophos etc), Remote Desktop Services (Microsoft Citrix), Smart Devices (Apple iPhone, Apple iPad, Android)Familiar with working from and with helpdesk software CRM, Auto Task, Connect Wise or similar.Formal IT Certifications are desirableDBS/CRB checks will required My client is offering the chance to work in a beautiful setting within a fantastic working environment, receiving excellent training and support in order to further enhance your career. Sound interesting? Apply Today! Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you havent heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. YourRecruit Limited is acting as an Employment Agency in relation to this vacancy.

 
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