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Premier Field Services Technician

Location Pensacola, United States
Posted 02-June-2020
Description
Business Group Highlights
Navy Marine Corps
The Navy Marine Corps business group provides end-to-end IT solutions to the Department of the Navy including transport, networking, end user hardware and services, cybersecurity and staffing.Using agile engineering and DevOps methods, we produce mission-specific solutions to solve the Fleets challenges.

Responsibilities
Provides objective advice, expertise and specialized skills with the aim of creating value, maximizing growth or improving the performance of their clients. May serve in an executive assistant/advisory role to a high level government official in support of large complex programs. Has expertise and operates across one or more industries and variety of services such as business strategy, manpower planning, policy analysis, management controls, information technology, e-business and operations. Primarily concerned with the strategy, structure, management and operations of an organization. Identifies options with recommendations, and/or the implementation of solutions. Projects may be complex, involving multiple products and computer environments. Works as a project leader on medium-sized (site/location), single or multi-effort projects, single or multiple computer environment implementation projects. Designs complex approaches, applications or solutions. Utilizes project management skills of communication, presentation, time management, organization and planning to successfully implement companys products. Manages all project resources to perform tasks according to plan; sets expectations concerning deliverability, performance, maintenance, design and costs. Estimates time frames, quality and quantity of resources required to successfully implement project. Develops single or multiple effort project plans incorporating the project variables. Conducts periodic status checks with customers and team to assess progress against the plan. Performs re-forecasts of project variables as necessary throughout project. Serves as senior-level billable consultant and support specialist when needed. Prepares weekly and monthly status reports on all project activities and issues. Acts as the primary liaison between customers and all companys departments. Discusses and sells consulting services, discusses project planning and issues with customers.

Qualifications
Experience with Microsoft Windows OS, Active Directory, Service Manager, Remedy, Remote Desktop, and Hardware/Software troubleshooting.
SECRET clearance (SSBI preferred)
Must be a United States citizen
Basic network troubleshooting (TCP IP)
DoD 8570: A+ Certification on hand on first day. (Could accept Network +, Security +, or CISSP)
NMCI experience or knowledge preferred
Excellent customer service / customer interaction skills
Exceptional communication and documentation skills for trouble-shooting and trouble ticket handling
Demonstrated aptitude and desire to excel as an IT professional/leader

About Perspecta
What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds.Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering.
Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.
Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

 
Awards & Accolades for MyTechLogy
Winner of
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Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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