Sr. Customer Quality Specialist - Warranty Returns. Vitesco Technologies USA, LLC. Auburn Hills, MI. Participate in cross-functl prdct, cust & supplier teams to id root cause & implmnt correct actions to reduce warranty returns of fluid & temp snsrs. Reqs Bach in Electrical/Mech Engg/rel/equiv & 5 years Mnufcture Qual exp w/3 years Temp & Fluid sensing tech or 10 years Mnufcture Qual exp w/3 years Temp & Fluid sensing tech, incl: 3 years w/ degree or 6 years w/o degree: cust qual mgmt exp incl cust specific reqs (cust portals, B2B, cust relation struct, & cust specific tools); cust logistic chain; 1 year w/degree or 2 years w/o degree: prjct mgmt; risk mgmt; prblm solve techniques like 8D-Process, Is-Is Not Analysis, Ishikawa, 5Why, Fault-Tree-Analysis, Mindmap, & prcss chain analysis; stats for qual like SPC, MCA, PCA, MSA, gauge R&R, FPY, Qual Syst - AQL, MiniTab, Pareto, & pair cmprsn; qual report; change mgmt; auto dvlopmnt stndrds (PLC); prdct liability & lessons learned; qual audit stndrds (ISO9001, VDA 6.3, & IATF16949); ultrasound measurement tech; warranty costs negtn w/custr, lead prblm solve taskforce; & thermocouple msrmnt tech. Reqs 10% US & 10% intl trvl. Resume to: 07AHFMCIT@continental-corporation.com & ref JobID 148886BR
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