Our client within the financial sector is seeking a Senior IT Technical Manager to assist in the development and maintenance of their eCommerce platform to provide customers with a seamless and exceptional purchasing experience.
Degree in IT or in a related discipline;
At least 8 years of experience on both technical and digital marketing experience with capability to troubleshoot and understand the root causes;
Pivotal in leading and executing digital marketing operations involving the technical implementation of web analytics, SEO, GTM tags and so on;
Strong hands-on technical front-end technology knowledge and familiar with using UX and technical optimizations to drive sales conversion;
Experienced in doing web analytics analysis, website performance tuning and SEO optimization;
Familiar with cyber security aspects in order to successfully safeguard customers' sensitive information;
Has team management experience, especially in the running of day-to-day operations and project delivery;
Good understanding of digital marketing and the ecosystem of eCommerce;
Strong interpersonal skills to engage and manage various stakeholders;
Meticulous, committed and is able to work under pressure and tight timeline.
Experienced working in the financial sector;
Background in Digital Marketing.
Lead a small offshore team to support the IT delivery of new digital marketing projects as well as day-to-day operations;
Act as a bridge between the developers and digital marketing team to manage the implementation of website optimization and the execution of marketing campaigns from a technical perspective;
Prepare the website performance report for senior stakeholders, including the analysis of website and trend reports;
Implement 3rd party integration tools such as the analytics tools, chatbot, AB testing and data lineage tools to drive purchases;
Identify opportunities for R&D to continuous improve traffic tracking and onsite customer retention;
Familiar with latest digital marketing tools/ technologies and research in order to enhance business value and improve service offerings;
Ensure technical solutions provided are in accordance to regulatory, industry and internal compliance guidelines;
Monitor team members from technical to their career growth.
Digital Media/Gaming, E-commerce
Developer/Analyst Programmer, Lead Consultant, Technical Consultant