Our client is seeking an experienced IT Project Manager to lead and drive strategic end user computing and workspace transformation initiatives as part of the architecture planning and road-map of the organisation.
Bachelor's Degree in Computer Science, Information Systems;
At least 10 years of working experience in IT project management and service delivery;
Experience in drive workspace transformation projects i.e. video/web conferencing tools, desktop virtualization, end-point protection, image management, software distribution and mobile device management;
Experienced in doing architecture planning in multi-site environments across diverse user groups;
Strong working knowledge in managing, developing and implementing IT Service Management processes, methodologies and tools;
Excellent verbal, written and interpersonal skills;
Strong problem solver and able to multi-task.
Experience in implementing Digital Workplace solution (e.g. VMware Workspace ONE, Citrix Workspace);
Team building and management experience is preferred.
Drive and oversee End-User Computing initiatives as part of organization IT transformation roadmap;
Oversee daily operations including managing and building teams to support projects and operations;
Provide technical leadership and motivate the teams involved;
Manage, coordinate and develop all End-User Support services including the tracking of SLAs for the service desk and mobile device management;
Manage and develop desktop and digital workplace architecture on multiple devices;
Develop end-point protection, cloud-based desktop virtualization, end-user voice and other End-User Computing technologies alongside the security teams;
Assist in managing the overall asset life-cycle process;
Lead in the policy development and standards to ensure high quality and cost-efficient delivery of the services.