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Contract Installation Manager/Quality Control Team Lead SFL-TAP

Location Tacoma, United States
Posted 30-September-2020
Description
DAWSON is a Native Hawaiian Organization 8 (a) small business that brings the Spirit of Aloha to our employees. As part of the Dawson 'Ohana', you will be provided a best-in-class benefits program that strives to ensure our great people have peace of mind when it comes to health and wellness. For more information about DAWSON and our benefits programs, please visit

Summary: These positions are on Military Installations both CONUS and OCONUS

DUTIES AND RESPONSIBILITIES:

The Contractor Installation Manager (CIM) is responsible to the Contractor's Program
Manager (PM) for the efficient and effective operation of the SFL-TAP Center. The CIM
serves as the leader of the contractor's team and will also work as advisor/counselor to
assist clients with navigating the VOW/CRS mandates to become Career Ready and to
track progress of transition in TAPXXI. The CIM is also a component of the
installation SFL-TAP infrastructure and is thus responsible for providing SFL-TAP
services to eligible individuals and complying with VOW/CRS requirements. Although
not a complete listing, the CIM's duties include the following:
* Serve as the Contractor's primary point of contact with the Government
and manage contractor operations at the installation level.
* Coordinate, and ensure VOW/CRS services are conducted and
documented in accordance to PWS.
* Ensure that staff provides high quality customer service and transition
counseling services to SFL-TAP Center clients.
* Assist with marketing the SFL-TAP.
Technical Exhibit 3A
Position Description and Qualifications
* Effectively and efficiently manage the personnel and materials.
* Coordinate site visits headquarters staff members. Inform and assist the DGR in making necessary arrangements.
* Prepare contractor required monthly reports and administrative documents.
* Serve as the contractor's intermediary for communications with the Installation Commander and his or her representatives.
* Create an effective working relationship with Commanders, installation staff and leaders, and Service Providers.
* Plan and direct employer outreach programs.
* Ensure Preseparation Briefings are scheduled and properly executed.
* Ensure that the DD Form 2648 (eForm) is completed for each transitioning client.
* Perform follow-up on individual transition plans as appropriate.
* Comply with installation rules and regulations applying to the operation of any facility including regulations applying to, but not limited to: safety, security, and energy conservation.
* Participate in marketing and public affairs activities.
* Ensure that all contractor employee's complete all mandatory Government training (to include annual requirements) and safeguard PII.
* Help clients use the automated and non-automated resources effectively. Provide instruction on automated tools to include TAPXXI.
* Review work performed in TAPXXI by counseling staff; review progress of transitioning clients and work with Government representatives whenever issues with Commanders prevent transitioning clients from using SFL-TAP program.

QUALIFICATIONS:
* Master's degree PREFERRED in Training and Development, HR Management, Counseling, or related field and minimum 2 years career counseling, education, or related experience. Bachelor's Degree accepted with experience.
* Applicants must successfully undergo a background investigation (National Agency Check)
* U.S. Citizen
* Experience managing personnel at one or more sites. Ability to meet and correspond regularly with a Government counterpart.
* Experience coordinating transition activities with the local DGR to support overall mission goals. Accountable for ensuring requirements accomplished in accordance with the PWS/PRS and completed on time at all sites.
* Experience safeguarding confidential information, handling PII and complying with the Privacy Act and all applicable agency regulations on individual privacy, to include DoD Directive 5400.
Experience conducting QC checks and ensuring training requirements are met.
* Experience working directly with clients.
* Ability to exercise a great deal of independent judgment.

DAWSON gives preference to Internal Candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. VEVRAA FEDERAL CONTRACTOR

 
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