.*Must have an ACTIVE TS/SCI clearance* Job Description: Provides configuration management support to assigned projects. Candidate will become a member of Data Center Services (DCS's) Engineering Change Management team supporting a major Intelligence Community customer. Candidate will work under the general guidance and directly for the DCS Engineering Change Management Lead. Candidate will be required to research, compose, coordinate, and present the Program's engineering activities through internal Boards and the customer's Outage Control Board (OCB) for validation and approval. Participates in the OCB validation and various approval meetings acting as a technical advisor, presenter, and subject matter expert for telecommunications and WAN/LAN related Authorized Outages (AOs). Assists in planning and developing methods, procedures, and policies concerning telecommunications systems and implementing telecommunication projects. Participates in program management reviews, technical oversight meetings, and workshops to keep abreast of program controls, changes and new standard systems being acquired for installation. Candidate will develop a deep understanding of the Intelligence Community (IC)-ITE initiative and will participate in the IC Desktop Environment (DTE) IT change management process.
Required Skills 5-10 years of IT requirements managements, configuration management, change management or Systems Engineering experience.
Ability to interface with the customer on a consistent basis and exercise sound judgment and problem solving.Must demonstrate familiarity (technical and performance requirements) with existing customer's IT systems and segments.Understands the 'why' behind the customer needs and can clearly articulate it to others.Highly organized with the ability to strategically think about operational needs and opportunities, while always taking a customer and partner-centric approach.Ability to inspire and work collaboratively with individuals of highly diverse cultures in a global and virtual environment and effectively communicate technical issues in a non-technical manner.Excellent verbal and written communication skills.Responsible for managing 10-30 engineering activities/requirements a week including new activities, updating the status of existing activities, modifying as needed for date changes, preparing briefings, attending eight Outage Control Board (OCB) meetings a week and 2-4 Senior level briefings discussing high or significant outage impacts.Research, draft, coordinate, finalize and submit for validation and approval of AOs.Must be able to interact with IC DTE Integrated Program Office (IPO) and T leadership to provide IC DTE status and assist in shaping IC DTE roles and responsibilities.Bachelor's Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work/military experience.
Desired Skills Must have ability to support core hours in support of our customers
Basic understanding of various virtualization technology principles and cloud computing.ITIL Foundations; or an understanding of ITIL and the application of domain knowledge of the NGA architecture and infrastructureDemonstrated experience with National Geospatial Intelligence Agency or Mission Partner SystemsDemonstrated understanding of the client's Governance and Process Controls procedures (Board, control gates etc.)Must have an understanding of the ISP/ASP constructEnterprise Management Tools experience (BMC Remedy ITSM, ServiceNow)Familiarity with SharePointFamiliarity with IC Connect (Adobe) and other meeting facilitation toolsAbility to work with minimal supervision - provided by Dice