Job Description Razor Technology is seeking qualified individuals to expand the Cloud Services team in support of growing customers and services in our cloud/managed services practice.
The ideal candidate will have extensive experience working within a Network Operations Center environment focusing on the Windows/Linux environment and VMware Virtual Infrastructure in Private Hybrid and/or Public Cloud. Duties will include support, installation, integration, configuration, service ticket creation, client interaction, and day-to-day operations of customer IaaS, DRaaS, Backup-aaS, and Monitoring-aaS environments. Required Skills - Bachelor's degree in Information Technology or equivalent demonstrated experience and knowledge. - 2-5 years' experience working in a NOC/Network Administrator or equivalent knowledge position. - Strong skills and working knowledge of Windows Server Operating Systems (2008 R2/2012/2016), Active Directory, Group Policy, TCP/IP, DHCP, DNS. - Strong skills and working knowledge of VMware Virtual Infrastructure: vCenter, ESXi, vCOPs, vSAN, vCM, vSphere replication, SRM, vCloud suite. - Knowledge of various security methodologies and processes, and technical security solutions. - Strong analytical and problem-solving skills. - Server hardware knowledge, Cisco UCS experience a plus. - Various storage technologies: (DAS, SAN, NAS), Netapp experience a plus. - Enterprise backup solutions: Asigra, CommVault, and equivalent. - Replication Solutions: Zerto, Doubletake, and equivalent. - Monitoring Solutions: Opensource monitoring (Nagios/Icinga) and commercial RMM solutions. - Ability to multi-task, prioritize, and manage time effectively. - Strong attention and accuracy to detail is important. - Excellent interpersonal skills and professional demeanor. - Excellent customer service, verbal and written communication skills. Additional Skills - Scripting languages: PowerShell, VBScript, command shell. - Background knowledge in disaster recovery, security frameworks, data security controls. - Enterprise systems management solutions. - Documentation and data presentation. - Flexibility and the ability to multi-task in a fast-paced atmosphere. Job Responsibilities: - Provide Windows Server support for SMB to enterprise environments. - Provide VMware design and administration support. - Manage and provide - Responsible for day-to-day operation and monitoring of Servers and Virtual Infrastructure. - Review log reports and alerts. Monitor the completion of server backups. - Ensure disaster recovery processes are being executed. - Assist with configuration and implementation of servers. - Provide second level support to clients.