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Desktop and Network Tech

Location New York, United States
Posted 08-October-2020
Kforce has a client that is seeking a Desktop and Network Tech in New York, NY.

Perform diagnostics, navigate request and recommend repairs in a timely fashion
Exercise independent judgment to analyze and diagnose technical problems and issues with both hardware and software
Display creative thinking while consulting with users on modifications to existing desktop solutions
Adapt software programs to meet users business requirement
Phone and in-person contact with users to diagnose, discover and resolve hardware or software issues
Clearly and concisely train employees in the proper use of software applications and hardware systems to local and remote users
Create system documentation and user guides to assist in knowledge transfer of systems
Deploy new computer systems, hardware and peripherals ensuring the proper transfer of all user setting and files
Explore new system solutions, including testing, design, modification and deployment required to meeting users needs
Assist in the development, modification, testing and documentation of policies/procedures and implementation related to computer systems

Be skilled, knowledgeable and conversant with current computer system technologies including but not limited to:

Desktop / laptop/ Mobile:
Workstation Operating Systems - Microsoft Windows 10 / 8 / 7
Microsoft Office 365 / 2016
Apple Mac OS / iOS
Android OS
Anti-virus, SAPM, spyware tools
Detail desktop, laptop, and mobile device maintenance & repair skills
Desktop imaging and updates
Printer and copier maintenance
VoIP configuration
Audio Visual / Conferencing technologies
Mobile Device Management (MDM) - MaaS360 / Microsoft Intune
Wireless / Bluetooth technology

Server / Cloud:
Microsoft Windows Server 2016 / 2012 / 2008
Microsoft Azure AD
Microsoft Exchange 2016
Office 365
Anti-virus/SPAM/security protocols
Network protocols and topology (i.e. TCP/IP, VLAN, SAN)
Secure remote access (i.e. Citrix Access Gateway, Cisco VPN, Firewall)
Quest KACE 1000 / 2000
Aruba and Cisco Wireless
Microsoft Endpoint Manager/Intune and O365

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Awards & Accolades for MyTechLogy
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Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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