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IT Field Service Engineer

Location San Diego, United States
Posted 09-October-2020
Description

Do you love IT but don't want to keep working in the same environment every day? Do you enjoy speaking to people and saving them from the nightmare of bad IT? If you answered yes, we have the perfect position for you! Skyriver IT is looking for a unique person that has the ability to engage with our clients and has the technical knowledge to work on multiple IT environments. WORK ETHIC -Make your own schedule and track your time. We don't micro-manage and believe that our people are responsible to get the work done. COMRADERY - In addition to connecting every day, we have weekly all-employee meetings where we catch up and provide what we learned throughout the week as well as scheduled team building outings. RESPECT - We do not judge and respect each other's views and personality. This also reflects in how we treat our clients and how we are treated by customers... respect goes into everything that we do. TEAMWORK -Know that you have a secondary person that will assist you and a team that works with you directly to make you better. We offer a unique environment where individual engineers are empowered to make decisions but are also backed up by a supportive team. OWNERSHIP - With Skyriver IT, opportunity to setup and maintain IT environments. In order to accomplish this, we give you access to the best tools in the industry.

Position Duties/Responsibilities:

- Server and application migration to the cloud (Microsoft and Amazon)

- Deploy and configure servers, workstations (Windows & Mac),

- Deploy network Switches and Firewalls

- Interact with customers in an effective and professional manner

- Project communication to team, points of contact, and end users

- Document daily work through ticketing system and knowledge base

- Project scope, Schedule, and support documentation creation

- First day of support for solution implementations

- Ensure successful project handoffs to primary engineers and clients

Experience Necessary:

- 5+ years of experience in the IT field

- 3+ years working for MSP working on networks and Project management and delivery

- Windows Server 2008 R2/2012/2016/2019 + MCSA Server is desirable

- Virtualization (VMWare ESXi, Microsoft Hyper-V) + Setup, Clustering, and Upgrading

- VDI Experience setup, configuration, and support

- Public and Private Cloud Infrastructure experience (Microsoft Azure, Google, and Amazon AWS)

- Azure Active Directory Domain Services + Setup and Migration

- Email migrations from MS Exchange, Gmail, and/or hosted exchange

- Experience in Firewall and VPN setups

- Experience setup/configuring/Policy management on Cisco Meraki, Cisco ASA, and Fortinet

- Professional written and verbal communications skills

- Strong troubleshooting skills

Certifications

Microsoft 365 Identity and Services

Fortinet or Cisco Certification

Cloud Certified

- provided by Dice

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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