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VoIP Technician

Location Baltimore, United States
Posted 10-October-2020

Our client is looking for 2 VoIP Technicians to join their team to assist with deploying Cerner's voice product on their android devices for the hospital staff across all their locations. This person should ideally have experience with Cisco Call Manager and mobile device management (AirWatch).

Top Qualifications
2+ years of experience supporting Telecom hardware/software related to PBX and VoIP systems.Experience with programming PBX systems, setting up subscribers to Call Manager, and testing devices for functionalityflexibility with travel to location and great customer service skills, this person should have the ability to work with multiple vendors and team members

.*experience with mobile device management (AirWatch) and Cerner would be a plus*

Project Details

TC51's (Zebra Scanners are Android devices that they are deploying out to the entire hospital staff in each of the patient rooms. The scanners are used for tagging patients, tracking medications given to patients, etc.)PBX to Cisco VoIP conversion early 2021Implementation process with Cerner for their voice product (replacing Cisco Jabber wherever it's been deployed)Replacing ASCOM's and other various Wi-Fi phonesStanding up brand new Cisco Call Manager infrastructureIron Bow will do initial programmingThis person will be programming between the interface of Cerner and Call ManagerCerner and Iron Bow are working very closelyReplacing PBX systems with Cisco VoIPCapital budgets opening back up for discussion for 1st of OctoberStart replacing all phone systems with that budget (looking to target early next year)ATOS/Unify shop priorIronBow - building out Cisco Call ManagerNTT- still involved; local resources on-site they will interact withFranklin, Georgetown, Washington Hospital Center (3 hospitals approved and budgeted for now)Putting budget together for 7 more hospitalsNTT will push the Cerner app remotely on the TC51 devices through AirWatch (MDM)In the testing phase right nowThis resource will handle the verification and make sure it works properly for the hospital staffGo live: March/April/MayMore in-depth on telecom sidePast go-live and deployment supportDevice programming on-sitePBX programming can be done remotelyDevice testingHardware and softwareHardware (mobile devices, IT closets (cabling, network gear)Go live might need to be on-site moreBoots on the ground personNurse call functionality with the phones

Preferred Qualifications

Experience with Cisco Call Manager andMobile device management (AirWatch).

Work Environment: 50% on-site, 50% remote


9000 Franklin Square Dr, Rosedale, Baltimore, MD 21237GOOD SAMARITAN HOSPITAL
5601 Loch Raven Blvd, Baltimore, MD 21239UNION MEMORIAL HOSPITAL
201 E University Pkwy, Baltimore, MD 2121HARBOR HOSPITAL
3001 S Hanover St, Baltimore, MD 21225

This contract is 6-18 months long

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call -3411 or email .com for other accommodation options.

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