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NOC Engineer / 1st Line Engineer

Location Leeds, United Kingdom
Posted 10-October-2020

NOC Engineer / 1st Line Engineer - Windows Server / Desktop

We are looking for a NOC / 1st Line Engineer to join a leading service provider, to monitor, troubleshoot and configure a large, European wide Network Operations Centre providing services to hundreds of customers spanning thousands of servers. Full training and support will be provided however we require a candidate with an active interest in IT and some relevant knowledge / experience of Microsoft Desktop / Server to carry out this key role within the organisation.

You should ideally possess or be working towards CCNA / MCP / MCSA level certifications, or wanting to achieve this. The company will support and fund relevant professional certifications and encourage personal development and progression for the successful NOC / 1st Line Engineer.

The day to day responsibilities and complexities of the job will be varied, ranging from proactive network monitoring, troubleshooting, liaising with customers and providing technical support on a range of products, and also the opportunity to work with senior network / server engineers on more complex troubleshooting tasks. The most important thing is to have the desire to learn new things and increase your technical expertise with a broad range of technologies.

Experience required (not all essential):

Proven experience of the following technologies within a NOC / Network Engineer / 1st Line Technical Support role:

MS Server / Operating SystemsVirtualisation technologies such as VMware or CitrixBackup technologiesRouting and switchingEthernet switchingLAN and WANWireless networking

The NOC Engineer / 1st Line Engineer will benefit from an excellent working environment with an expanding organisation who invest heavily in their employees progression and development. The opportunity to progress and specialise in server or network engineering at a high level is on offer.

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