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Director Insurance & Cash Applications

Location Marietta, United States
Posted 12-October-2020

At WellStar, we all share common goals. That's what makes us so successful - and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.


The Dierctor of Insurance & Cash Applications plans, coordinates, and directs the Cash Applications department.

Develops and implements policy designed to expedite cash flow, streamline processes pertaining to referral working, and resolution of accounts.

Assures compliance with existing policies, procedures, laws, and regulations.

Develops and implements budget, taking care to operate within budget constraints.

Works on space allocation and configuration.

Also interviews, hires, counsels, and when necessary terminates employees as circumstances demand.

Must be a diplomat, speaker, trainer, motivator, coach, and cheerleader.

Assists with Revenue Cycle tasks and requests, as needed and other duties as assigned.


Required Minimum Education : Bachelor Degree. (in a related field is preferred)

Required Minimum Experience

5 years in Patient Financial Services.

Progressive leadership including manager/supervisor level responsibility in a complex healthcare organization.

Must have a thorough understanding of healthcare revenue cycle functions, operations, and collection control points.

Experience in performance improvement and change management.

Understanding of both Hospital and Professional revenue cycle patient billing/operational practices

Required Minimum Skills:

Establish a climate to achieve optimal performance levels and maintain a cohesive work team

Work efficiently under pressure and deal effectively with constant change

Operate a computer and related applications

Apply appropriate supervisory, management and leadership techniques in an operational setting

Work independently and take initiative

Demonstrate a commitment to continuous learning

Deal effectively with difficult people and/or difficult situation
Willingly accept responsibility and/or delegate responsibility

Set priorities and use good judgment for self and staff

Must possess analytical and problem solving skills as well as the ability to work and communicate effectively with others

Project Management and Operational Performance Management

Functional Knowledge of the FDCPA, TCPA and HIPAA

Knowledge of and experience in using Epic is a plus

Knowledge of state and federal regulations as they per to patient billing processes and procedures

Knowledge of insurance claim processing and third party reimbursement

Strong interpersonal, analytical, computer, problem solving and writing skills, with a 'take charge' attitude

Must be comfortable interacting with physicians and senior management

Exceptional interpersonal skills for written, verbal, presentation, and computer communication required

Knowledge and detailed understanding of all negotiated agreements

Knowledge of the principles of Information Systems in order to effectively analyze and make decisions

Skill in good oral, written, and interpersonal communication

Skill in problem solving in a variety of settings

Ability to work efficiently under pressure

Ability to operate a computer and related applications

Advanced proficiency in Microsoft Word, Excel, and PowerPoint Excel

Ability to apply appropriate supervisory, management and leadership techniques in an operational setting

Ability to demonstrate a commitment to continuous learning and to operationalize that learning

Ability to deal effectively with constant changes and be a change agent

Must be familiar with the general functioning of hospital patient accounting systems and with electronic claims processing and editing systems

Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country.

Step up to your potential. Find out more and apply today!

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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