As an experienced Technology Operations professional, your vision and initiative will drive the development of a world-class technology strategy. Leading a high-performing team of creative problem solvers, you'll spearhead tactical changes that enhance processes and productivity across the firm, overseeing the optimization of existing technology solutions while developing new capabilities. Using industry best practices, you'll assess management teams and identify new business opportunities, while ensuring that information controls, plus back-up and recovery strategies, are in place across all environments. Your feedback will foster the ongoing skill development and capabilities of top performers to optimize outcomes. In addition to facilitating collaboration across teams internally, you'll also cultivate meaningful relationships with our global clients and business partners to deliver on strategic priorities.
As a Data Center Capacity Planning Lead (Vice President), you are responsible for managing the planning for all data center infrastructure technology including space, power, cooling and infrastructure resources for the Data Center environment. Key duties include, representing the region to senior management to identify and solve capacity issues, analyzing demand to ensure it best suits the Data Center strategy, effectively collaborate with peers to identify gaps in process and drive remediation, act as an escalation point for the site capacity leads, data analysis and the ability to influence and enhance our capacity planning methodologies.
This role requires a wide variety or strengths and capabilities, including:
BS/BA degree or equivalent experienceAdvanced knowledge of performance metrics and reporting, technical problem resolution, and risk managementExperience gathering and analyzing data to effect meaningful change in areas that need improvementAdvanced knowledge of architecture, design, and business processesExceptional coaching abilities that foster top talent and promote a culture of excellenceAbility to communicate and drive the strategic direction of the firm, delivering technology solutions that meet internal and external needsExpertise prioritizing customer experience, reviewing feedback, hosting customer forums and focus groups to proactively address the needs of the customerAbility to drive performance and develop teams recruit diverse talent, run disciplined performance reviews, and regularly collaborate and check-in on priorities to help focus on key resultsEffectively collaborate with peer group to identify and highlight best practices in support through continuous assessment and elevate process and product recommendations to senior managersProvide a stable and resilient operating environment. Emphasis shall be applied toward maximizing the potential of all available resources, expanding the capabilities and productivity of technical staff, and continuing to improve upon past performance. Proactively identify gaps in process, and offer ideas for improvement in areas that require remediation or enhancementMinnimum 6 years of technology experience required preferably with technology operations, data analytics, or engineeringAbout Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the worlds most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, youll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. Youll work in a stable, resilient and secure operating environment where youand the products you deliverwill thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.