A digital project coordinatordrives e-projects through from initial concept to delivery. To work with a range of clients on several different projects and must be adept at managing and building client relationships and reporting on the status of projects. Project management software is often used and any project coordinator needs to be skilled at utilising these tools as well as planning, tracking and measuring the end results.
Managing key client accounts Liaising and updating stakeholders on the status of projects Advising clients on cost, available resources, problems and solutions Tracking the project deliverables and matching those with agreed deadlines Reporting on success criteria for delivered projects by measuring results Keeping track of latest digital campaign trends and analysing digital behaviour
Planning digital campaigns from the initial stages through to final delivery Acting as the key contact for clients Continuously assessing working methods and processes and making recommendations for improvement Identifying and implementing KPIs and project milestones Reviewing project resources and providing an analysis on whether they meet the demands of the project Forming strong relationships with the client and developing communication channels between the relevant parties Ensuring key Service Level Agreements are met Regularly updating key stakeholders on project status Overseeing the projects financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes Analysing the success of client campaigns, producing reports and data analysis as supporting evidence Working as part of a team to win new business and develop current client relationships as part of the business pipeline.
Key skills: Background in digital project management working on campaigns from initial briefing to delivery Technical competence and understanding of Adobe Flash, HTML5, HTML and CSS Evidence of working with Agile project management methodologies Multi-tasker with ability to juggle many projects Agency experience withstrong communication skills, both written and verbal Passion for IT, e-commerce and digital projects Creative flair and innovative approach