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Systems Engineer

Location China, Japan
Posted 13-March-2021
Description
This is a multi-faceted technical role ideally suited to a highly skilled technical generalist with broad systems administration experience. The role will encompass hands-on support of servers, storage, virtualisation, networking, operating systems, Active Directory, applications, desktops, and database administration in a highly demanding and service-oriented environment.

You will be expected to have strong problem-solving skills, be able to work with minimal supervision, and have excellent communication skills which will be essential when collaborating with business stakeholders and other global IT resources.

Essential Duties and Responsibilities

Provide in-country troubleshooting and resolution of technical related issues relating to servers, storage, network, virtualization, network, operating systems, Active Directory, applications, desktops, and databases
Manage a range of eDiscovery technologies located in Epiqs data center, field office(s) and customer site(s)
Perform proactive daily system monitoring and capacity management of critical infrastructure and applications, which will include reviewing system, security & application logs, and ensuring appropriate data protection is in place
Manage incidents, service requests and changes via a service desk platform
Apply firmware, operating system, and application patches/updates/upgrades on a regular basis
Perform application upgrades where required
Maintain country-specific IT documentation including rack elevations, network drawings, asset registers and other country-specific documentation
Miscellaneous duties as assigned


RolePERCENTsplit

Percentage indication of focus for this role: Windows & VMWare administration 30 PERCENT
Application support & administration 30 PERCENT
Network administration 20 PERCENT
Storage administration 10 PERCENT
Database administration 5 PERCENT
Desktop administration 5 PERCENT


Technical competencies and skills requirement

Possesses core IT technical skills, including: Cisco switching, routing and firewalls (or equivalent) Minimum level: Intermediate (ideally, CCNA certified)


VMWare ESXi administration Minimum level: Intermediate


Windows Server administration (incl. Active Directory, Group Policy) Minimum level: Intermediate


Storage (SAN / NAS) Minimum level: Nice to have


SQL Database Minimum level: Nice to have


Strong problem-solving skills


Minimum Experience

Minimum 3-5 years professional information technology experience
Experience of working with or administering Relativity (eDiscovery platform) or other large Windows based platforms that use IIS, SQL & .NET framework is highly desirable
At least 3 years experience of Windows and VMWare system administration


Minimum Education

Bachelors Degree in IT or related field
Certifications in related technology a strong plus, particularly Cisco, VMWare, Windows Server
Experience
Min 3 to 5 Years.

 
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