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RPA Controller

Location Bengaluru, India
Posted 13-March-2021
Description
Responsibilities

The scope of responsibilities will include:


Responsible for scheduling processes, preparing inputs and running processes, planned and on demand.
Intaking incident tickets and analysis and resolution of needed break-fix/de-bugging issues (e.g., analyze, design, build and test) related to processes in production.
Enhance BOTs to add additional functionality or optimize BOTs.
Problem-solving issues that arise in day-to-day running (run the business) of Blue Prism processes and providing timely responses, solutions and resolutions as required
Allocation of blueprism/bot resource to handle process demand and transactional volume to ensure SLAs met
Review Logs monitor processes and communicate with business process owners as first point of support for RPA processes.
Analyze exceptions ensuring automations are continuing to perform without problems and reporting manual exceptions where required.
Support the implementation of new processes by performing user acceptance testing and validating implementation process controls.


Qualifications


Bachelors Degree in Computer Science, Computer Engineering, MIS or related field is preferred
Development experience in a robotics process automation tool (Blue Prism)
Blue Prism certification preferred
Experience with agile development and software development life cycle (SDLC) processes
Preferred experience in coding with atleast one programming language within C#, Java or Python.
Good understanding and development skills with Excel macros scripting.
Preferred experience with UFT, worksoft and Selenium & Java/python/C#.
Preferred Experience in SQL, web services such as REST or SOAP, web application development (e.g., HTML/CSS/JavaScript)
Ability to understand a business process based on a workflow diagram and to conceptualize it as an automated solution while using business analysis skills as needed
Proficiency in Microsoft Office suite (PowerPoint, Excel, Word)
Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary
Team oriented individual and self-starter who excels at learning new processes and business functions
Good communication skills with the ability to present technical details to a non-technical audience.
Good written skills with the ability to produce clear and concise documentation

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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