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Application Support Analyst

Location Horsham, United Kingdom
Posted 13-March-2021
Application Support AnalystHorshamFinTech - up to 37k plus bonus and benefitsKey Skills: Application support, T-SQL Scripts and procedures, Helpdesk, Software, IT Support and Customer Service.A highly innovative global software development company have a great opportunity for an Application Support Analyst to provide application support for all its online web applications.This company are a market leader in the development of highly innovative and integrated end to end software systems for the global Financial Industry which makes this a fantastic career development opportunity for someone with at least 1 to 2 years experience in a Software/Application support role.The role will ideally suit you if you have previous Financial Services Industry experience, particularly of working on an ITIL Service desk where you have a good understanding of Azure Cloud based infrastructure and support web applications.You will be working in a dynamic team of open information-sharing to ensure cross-training. This means you should be technically inquisitive and willing to embrace new skills.Key Activities Responsibilities:Investigate and resolve support queries in a timely mannerEscalate any issues to appropriate team member or departmentManage the Azure server infrastructure and application performanceProvide support for deployments when in a production.Support SQL Scripts and procedures.Required Skills/Experience:Proven experience of Application Support.Competent level of T-SQL and able to manipulate data to provide accurate reportsExperience of monitoring web applicationsConfident liaising with internal and external stakeholdersInterested in new technologiesAny experience working within an ITIL environment and a good understanding of C#/JavaScript and Azure would be highly desirable but not essential.Please note: This position is being offered on a flexi remote basis.There are free parking and gym facilities on site.This is a high priority role so please apply with your CV and interview availability for a detailed discussion regarding this excellent career opportunity in Application Support for this highly successful Global FinTech company.

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