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Education Technical Evangelist - Customer Success Engineer

Location Hyderabad, India
Posted 14-March-2021
Partner with university customers to understand their technical and business challenges. Use the insights gained to paint a vision of how MathWorks can help them address their challenges in education and research. Conversations will range from computational thinking, coding to learn, use of MathWorks products in industry to benefits of teaching/learning MATLAB skills. Demonstrate the value of MATLAB and Simulink to grow their adoption in curriculum, research and commercial projects.

Responsibilities Planning and Strategy: Perform data-driven account assessments to determine overall health of an educational institute. Develop Technical Engagement Plans and associated activities to increase adoption and usage of MathWorks products across a set of institutes. Regularly review the key metrics to adapt your plans.
Execute Technical Engagement Plans: Travel to universities and engage customers to advocate and support deeper adoption and usage of MathWorks products across all aspects of an Institute including curriculum and coursework, in research and commercial projects, and in high-impact student activities (competitions, projects etc.). Prepare and deliver presentations, demonstrations, and application examples.
Champion computational thinking: Influence academic leaders to incorporate computational literacy in their curriculum. Identify, track and influence adoption of MathWorks products in relevant Engineering, Science and Business courses, at both the undergraduate and postgraduate levels. Motivate the value of teaching MATLAB/Simulink skills, supporting problem set development and integration, and supporting integration of products into key hardware projects and laboratories.
Create vision beyond curriculum: Identify key research projects and groups that can benefit from the adoption of MathWorks products. Engage these groups to understand their goals and challenges. Leverage product knowledge and industry experience to recommend MathWorks solutions.
Cultivate champions: Establish rapport with leading faculty and researchers to persuade them to advocate MathWorks product on-campus and in the broader education community. Advocate on behalf of customers to influence the future of MathWorks products.
Be Resourceful: Engage other MathWorks personnel to assist in key activities and specialized product areas to ensure successful adoption and usage across an entire university.

Minimum Qualifications A bachelors degree and 5 years of professional work experience (or a masters degree, or equivalent experience) is required.

Additional Qualifications A relevant MS or PhD in Engineering or Applied Science from a top tier uiniversity
Proven working experience with MATLAB & Simulink
Experience in developing laboratory or course material
Experience as an instructor or a researcher
Candidates must be willing to travel 25 PERCENTto 50 PERCENTof the time
Experience in a customer facing technical or marketing role is a plus
Experience with other MathWorks products is a plus
Min 5 to 8 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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