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Cloud Network and Infrastructure Engineer

Location Pune, India
Posted 16-March-2021

Experience: 10 years

Job description The eGain Cloud Infrastructure team is looking for a cloud network and infrastructure engineer. This role is a great opportunity for a seasoned infrastructure engineer or network engineer, who is passionate about traditional and virtual networking in a large distributed cloud focused environment, to utilize their knowledge of systems engineering and networking technologies.

Responsibilities Deploy, configure, maintain, and monitor eGains corporate and cloud network infrastructure Firewalls, routers, NAT gateways, VPN, proxies, load balancers, and other boundary security devices
AWS VPC, VPC gateway, transit gateways, and ELB
Azure VNET, Security groups, and ExpressRoute

Deploy, configure, maintain, and monitor Servers on Windows and Linux platforms
Hypervisor VM administration (Hyper-V and/or VMWare)
Infrastructure based on AWS and Microsoft Azure platforms

Optimize reliability, performance, supportability, and security of infrastructure
Identify and implement monitoring to ensure health, performance, and security of corporate and cloud infrastructure
Provide technical inputs in design and review of architecture, policies, and procedures to ensure security, reliability, availability, performance, and backup and disaster recovery of infrastructure
Create and document network architecture and design decisions
Automate routine tasks for deployment, configuration, and monitoring for all of the above
Work with 24/7 cross-geography team on network and infrastructure related tasks
Respond and communicate with internal teams, customers, and prospects worldwide on network and infrastructure configuration, troubleshooting, questions, and inquiries

Must-have qualifications 6years as Infrastructure Engineer or Cloud Network Engineer, preferably for a cloud or SaaS company, with at least 2 years of experience in public cloud networking and infrastructure such as AWS and Azure
BS degree in Computer Science or related technical field, or equivalent industry experience
Strong knowledge of Internet routing protocols and techniques, such as TCP/IP, IPSec, NAT/ Firewall rules, and static and dynamic routing protocols (BGP, OSPF)
Deep understanding of cloud network technologies, network virtualization, VPN, and overlay architectures
Proficiency in network engineering and security around firewalls and VPNs
Strong knowledge of the general system and network troubleshooting tools (e.g., traceroute, telnet, Wireshark, netstat, VPC flow logs, NSG flow logs)
Experience with Microsoft Windows and Linux administration and scriptingPowerShell, Python, and Bash scripting
Comfortable with ambiguity; able to work efficiently with cross-functional teams across geographies and manage numerous projects simultaneously under deadline pressure with minimal guidance
Strong analytical, communication (verbal and written), and project management skills with attention to detail

Nice-to-have qualifications Experience with virtualization environments, Hyper-V preferred
Administration of Active Directory, DNS, Group Policy, Host-based firewall software and patching OS & network devices, McAfee ePolicy Orchestrator, WSUS, etc.
Experience managing Barracuda, F5, and Netgate pfSense appliances
Experience on any of the monitoring tools, like Groundwork, Nagios, System Center, Tivoli, and others
Min 10 to 13 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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