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IT Network Engineer

Location London, United Kingdom
Posted 19-March-2021
Whats it all about?The Corporate IT (CIT) Network Engineer role will work as a single point of contact for all corporate networking requirements for Visa Europe. The role will report to the Head of Technology CIT in Europe, but will be an integral part of the wider global CIT Network with the resource being available globally and across all departments. International travel is therefore expected and will be focused mainly in the EMEA area. The majority of the work will entail building and replacing network equipment in European regional offices with an element of third level support. Second level support of network operations will be shared with the European Operations Infrastructure (EOI) departments that are currently performing this work. Engineers will be expected to advise and aid project managers/stake holders in any new work that is to be undertaken. The role will be customer facing and will interact with a wide range of stakeholders across the global organisation.The engineers will be expected to work largely under their own autonomy, but they will work within a framework of policies and procedures that align with both global CIT network engineering and Visa Europe network design part of EOI.What we expect of you, day to day.Design, plan and implement LAN, WLAN and wireless networks in a corporate network environment. In line with global corporate IT policies, designs, configurations and strategiesAll network infrastructure configurations, builds and implementationLevel three support functions will need to be performed on an ad hoc basisReport WAN problems to the IP WAN Engineering (BT in Europe)Interface with other technical departments to ensure the correct data paths are in place for users to access systems in the corporate environmentVulnerability and software patch management of the network infrastructureProvide third level technical support to network support team to resolve network issues.Escalate problems related to bug fixes to Cisco or relevant third partyProvide network design documentation to project teams, peers and network support organisationsDocument entire network of corporate global offices (topology, hardware, software, etc.)Provide engineering recommendations and service improvement plans for the corporate network infrastructureCollaborate with the project managers, account managers and the network support teams for all engineering requirementsWork with the Information Security to ensure security and compliance requirements are met and provide technical assistance for the investigation, analysis and correction of network vulnerabilityProvide housekeeping maintenance documentationMonitoring Assess network performance to ensure that it meets present and future needs and analyse network activity and problem trends to discover/prevent systemic errorsRiverbed WAN accelerator knowledgeUnified Communications knowledge / VOIP technologies not essential, ability to learnExhibit strong vendor management skillsResearch, analyse and recommend the implementation of software or hardware changes to rectify any network deficiencies or to enhance network performanceProvide training and guidance to network support teams

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Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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