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Business Analyst

Position Type Contract
No. of opening(s) 1
Location Singapore
Posted 27-August-2021
Description
Exciting opportunity as a Business Analyst to work with a fast growing team supporting complex enterprise applications projects with a leading client.
Skill-set Requirement
  • Degree in Computer Science, Computer Engineering and Information Systems;
  • At least 3-4 years of experience in supporting multiple applications & platform;
  • Prior Business Analyst experience managing complex enterprise application projects;
  • Hands on with SQL query, scripting and Microsoft technologies;
  • Experience in Digital Transformation projects;
  • Experience in requirements gathering, stakeholder management, testing and providing trainings;
  • Ability to manage change requests, problem tickets, troubleshoot, handle user queries and incident management;
  • Ability to interact with various business users, senior management, technology teams and external vendors effectively;
  • Excellent communication, presentation, and advisory skills.

Desirable Skills
  • PMP / ITIL Certified;
  • Agile / DevOps experience.
Job Responsibilities
  • Identify business requirements and translate into functional specifications;
  • Involved in day to day maintenance of the applications & digital platform as Application Support;
  • Responsible for providing 24 / 7 support and quality customer service to business teams;
  • Involved in troubleshooting, triage and escalating complex incidents to the relevant teams with SLAs;
  • Develop test cases and coordinate with business users on testing to verify that business requirements are incorporated as per specifications;
  • Ensure necessary changes / enhancements are implemented and documented as per corporate standards and guidelines
  • Establish and maintain good business relationships with all project stakeholders to influence and achieve business goals.
Domain
Hospitality/Tourism
Role Compatibility
Business Analysis
Level Compatibility
Business Analyst

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Company Details

Sciente Consulting Pte Ltd
Sciente Consulting Pte Ltd

 
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