MyPage is a personalized page based on your interests.The page is customized to help you to find content that matters you the most.


I'm not curious
70

PMO Manager - Process & Service Delivery

Position Type Permanent
No. of opening(s) 1
Location Singapore
Posted 03-August-2021
Description
Our client in the financial sector is seeking for an experienced Leader to ensure the continuous IT processes improvements and best practices adoption to enable to excellent Service Delivery to all stakeholders.
Skill-set Requirement
  • At least 5 years of experience in IT process management/ project delivery;
  • Has experience operating in a regional and complex IT system environment;
  • Good understanding and background in both infrastructure and application;
  • Strong knowledge in industry standards of process management : ITIL, ITSM, Agile, DevOps, LEAN, etc;
  • Excellent vendor and service management experience;
  • Experience in Design Thinking and Workplace collaboration /transformation, creating effective employee experience / engagement;
  • Good communication, presentation and coordination skills across varied teams;
  • Strong stakeholder management and collaboration skills;
  • Interest in new technology and is keen to continuously improve current processes.

Desirable Skills
  • Certified in ITIL, ITSM, LEAN, Agile or SCRUM.
Job Responsibilities
  • Deliver local initiatives from building of business case to production;
  • Lead and be responsible for the IT processes and ensure alignment to global framework;
  • Work with respective Product Owners in defining roadmap for any given products and translate them into user stories;
  • Lead the collaborative and planning process to prioritize work that has to be done against the capability of the team;
  • Prepare documentation and manage the approval process for support agreement;
  • Provide regular updates to the internal team and manage the overall IT risk management of local initiatives;
  • Establish, monitor and report on the service performance level as per agreed KPIs;
  • Provide inputs on global tech projects and support local stakeholders to achieve team objectives;
  • Develop a continuous development process based on the feedback loop;
  • Establish a dashboard for transparency to all users and bring forth best ideas and best practices from external market;
  • Create and maintain IT processes by ensuring adherence from all IT teams;
  • Act as the regional point of contact for overall IT process issues.
Domain
Banking/Financial Services
Role Compatibility
IT Operations Management
Level Compatibility
Manager

Interested in this Job? Do you want to Re-Apply?

Name
*
Email
*
Phone
*
Location *
LinkedIn Profile
*
Tap to Attach your LinkedIn Profile
Resume
*

Company Details

Sciente International Pte Ltd
Sciente International Pte Ltd

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
Hidden Image Url