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Oracle CRM Solution Engineer/Developer

Location Remote, United States
Posted 06-August-2021
Description
Title: Oracle CRM Solution Engineer/Developer

Preferred Qualifications:
7+ years of experience with Oracle Service Cloud CRM administration and developementHands on experience in to Right now modules.Experience in automating paper forms, implement approval or collaboration workflow and develop reports.Experience with Oracle Intelligent Advisor (formerly Oracle Policy Automation).Experience with SharePoint.Experience in supporting procurement systems.Experience in supporting technology for public sectorBachelors degree required

Job Track Description:
Requires formal education and relevant expertise in professional, sales, or technical area.Performs technical-based activities.Contributes to and manages projects.Uses deductive reasoning to solve problems and make recommendations.Interfaces with and influences key stakeholders.Leverages previous knowledge and expertise to achieve results.Ability to complete work self-guided.College or university degree required.
General Profile
Requires knowledge and experience in own field.Improves products or services leveraging business knowledge and best practices.Solves complex problems and takes a new perspective on existing procedures.Self-starter, requiring minimal guidance.Acts as a resource for colleagues with less experience.
Functional Knowledge
Requires conceptual expertise of theories, practices, and procedures.
Business Expertise
Has knowledge of best practices and team integration.Aware of the competition and what differentiates them in the market.
Impact
Impacts a range of customer, operational, project, or service activities in teams.Works within broad guidelines and policies.
Leadership
Acts as a resource for colleagues with less experience.May guide small projects with manageable risks and resource requirements.
Problem Solving
Solves complex problems.Takes a new perspective on existing solutions.Exercises judgment based on review and analysis of many sources of information.
Interpersonal Skills
Explains difficult or sensitive information clearly and effectively.Works to build consensus within a team.
Responsibility Statements
Designs, documents, tests, and debugs software systems and/or applications.Participates in full development life cycle including requirements review and design.Participates in software design meetings and analyzes user needs to establish technical requirements.Consults with end users to prototype, refine, test, and debug programs to meet needs.Creates technical specifications based on conceptual design and stated business requirements.Serves as a technical expert on development projects.Identifies and evaluates new technologies for implementation.Maintains documentation for software functionality; project planning; evaluations; budgeting, feedback, and improvements.Provides estimates, budgets, project flow, client updates, and meeting expectations.Minimizes risk, prepares for risk mitigation, keeps projects on track.Manages user requirements and provides timely project updates.Analyzes program codes to find causes of errors and revise as needed.Provides feedback for performance appraisals of team members.Performs other duties as assigned.Complies with all policies and standards.
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