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Consultant - Cloud Operations

Location Gurgaon, India
Posted 08-August-2021
about the role

L2 Operation support , candidate will be directly reporting to IT Operation manager

Incident Management and Change Management

Key point of technical escalation in the event of a major incident
Performs regular reviews of incident reports, to identify candidates for Problem Management

Attend the CAB regularly
Detailed planning of complex changes to the environment
Risk assessment and validation of Change tickets to be applied to the environment

about you

Good hands on Experience in administration & troubleshooting of ESXi server (6.0 and 6.5) environment.

Experience in Configure and deploying new Cisco UCS Blades

Experience in performance tuning and bottleneck of VMWare servers and resources

Good Understanding of VMWare NSX and virtualization technology

Working experience on vCloud Director and Zerto tool is mandatory

Experience in P2V, VMotion and VMware virtual center infrastructure upgrade

Experience in backup and recovery of Virtual machines and virtual servers

Resolve Day-to-Day issue arises with respect to Hardware / OS / VMWare ESXi and vSwitches.

Experience on up-gradation/ WSUS patching. Building and maintain Windows servers 2012 and 2016 in a VMware environment

Plan and execute upgrades of virtual infrastructure

Ability to quickly take ownership of new technologies in your technical domain.

Should have good communication skills to clearly define issue and communicate to business.

Creation of KEDB, RACI matrix and RCA for P1/P2 incidents.

Participate in a 24/ 7 on-call support as needed

additional information

Ability to work in operational model
Ability to work on critical incidnets
Ability to handle major incidemnts and troublesooting o the same

department Orange Cloud for Business

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Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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