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Systems Operations Sr Analyst

Location Hyderabad, India
Posted 10-August-2021
Description
Roles and responsibilities:
This position within the platform team of CSBBT which is responsible for researching and responding to problem tickets assigned to DDS/ Recon suite of applications; monitoring, researching and responding to questions received from the DDS/ Recon Production Support team/ stakeholders i.e. the application developers and LOB. Also, Assist the developers in CR releases of DDS and Recon applications via assigned Work Orders.
Duties for this position include but are not limited to: Research DDS/ Recon applications inquiries and/or problem tickets, including research and response to questions and inquiries received from the DDS/ Recon stakeholders for Production Support.
Assist developers to promote code to production for CRs via Work Orders and resolve issues if any happening there.
Support adhoc tasks like data requests and resolving non-critical production issues.
Join EACO calls and work with developers to solve any production/ non-production issues when required.
Maintain application/s runbooks of DDS and Recon applications and update them regularly.


Skills and Experience required: Technology oriented B.E/B Tech Degree or equivalent advanced degree
4 or more years of experience with Server/Application support role having worked on ASP.NET, IIS administration, SQL Server, SSRS.
Working experience on scripting language like and Strong knowledge in any of the scripting tool VB script or PowerShell preferable PowerShell.
Working experience with Windows Operating System, fundamental knowledge of Microsoft Azure Cloud (PAAS), IIS, Autosys Jobs, Console Applications, SQL Jobs, and familiarity checking application and/ or system level logs.
Analytic and excellent organizational skills
Excellent communication skills
Proactive and can work independently


Market Skills and Certifications


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At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

 
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