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Solution Architect I APAC

Location Bengaluru, India
Posted 12-August-2021
In the role of Asia Pacific (APAC) Solution Architect (Integrations)you will work with our APAC Applications Sales Managers (ASM) and Customer Service Managers to analyze, define and deliver integrated packaging management systems solutions that help our customers optimize their business processes. Your focus will be on requirement analysis workshops, business process optimizations and building custom tailored systems and integrations. Its a challenging role where you will work on a diverse range of projects, giving you the chance to meet a lot of people in various businesses.

As Solution Architect (Integrations) - your main responsibilities are:

Assist the ASM community in performing workshops and quick-win audits to analyze customer business processes, gather customer requirements and define/design a solution (scope and design workshops)

To implement online process and packaging management and integration solutions at customers, the majority of these services will be delivered remotely with the assistance of in country support teams when/if necessary

To drive successful implementations by creating relevant documentation (such as scope and design workshop reports, training documentation, Solution Overview Documentation, Integration solution specification and functional specification)

Use a structured project management approach and methodology to develop a integration strategy and solution for the systems that meets clients overall business goals and objectives

Effectively communicate the design and implementation process internally and to customers

Act as a technical expert addressing problems relating to systems integration, compatibility, and multiple platform integration

Knowledge Transfer and education to other associates within the ASM and Service community

To continually identify opportunities to build standardization into our offering, working with our sales and pre-sales teams to implement these

To interact with our R&D teams to share ideas & feedback from the market demands that ultimately contribute to the continued improvement of our solutions

To interact with Pre-Sales and After Care teams to provide documentation on the designed/implemented solutions once delivered for improved customer support

To provide training on deployed solutions to customers

What we expect from a Solution Architect:


Bachelors degree in Engineering

Overall experience: 2 to 5 years of relevant work experience

Proven ability to work in multi-functional teams, networking effectively with others to achieve desired goals

2years experience (or equivalent) in areas such as, but not limited to:

Business process or asset management technology solution architecture, ideally in a service solution or packaging domain

Providing software and/or services to enterprise customers

Software user training (e.g. workflow building, system configuration, system admin, developing key users up to a professional/expert level)

Software support (e.g. registering, administering, diagnosing and resolving customer support requests)

Other technical services domains (e.g. application engineering, enterprise level software installation)

Technical discussions and negotiations with client stakeholders

Act as a technical expert addressing problems relating to systems integration, compatibility, and multiple platforms

You have a professional qualification and expertise within this domain

Fluent in English, both written and spoken. Additional languages appreciated

Experience in the Esko software WebCenter, Automation Engine, 3rd party connectivity/translation (e.g. XML, XSD, XSLT, WSDL, JSON and RESTful services) along with experience in SQL database management

Experience with HTML 5, JavaScript, CSS, REST API and jQuery is considered a plus

Experience planning and deploying both business and IT data integration initiatives

Proficient in the System Development Life Cycle (SDLC)

The ability to recognize functional and technical interdependencies and cross-silo redundancies

The ability to apply architectural principles to business integration solutions

Experience modelling business processes using a variety of tools and techniques

Experience creating & visualizing high-level model based representation that can be used to align business issues, business expectations and data integration solutions to be delivered

Willingness to travel nationally and regionally on a when required basis
Min 2 to 5 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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